An extension of the Zenhance Knowledge Management portal, the app provides 24/7 access to basic Dialog product and service related information accessible from any location at the click of a button to all Dialog Staff.
What is available
· Basic details of products and services to understand the product and provide basic assistance to customers.
· Alerts of all modifications
· Videos
· Blogs
· Inquiry escalation if further information is required (helpdesk / ask from expert)
· News and commencements
Security measures
· Confidential details such as internal information / processes will be blocked / cannot be accessed through the app.
· Using of network credentials to block outsiders accessing the information